» SYSTEM HIGHLIGHTS
EASE OF USE
• Front Counter Operations are Web-based - Intranet driven
• Touch screen interface
• Consistent use of COLOR – RED, YELLOW & GREEN to indicate URGENCY
• Extensive VALIDATION – warnings & error messages to trap incorrect information
• Bar Code enabled for Merchandise Sales & Credits
CUSTOMER SERVICE
• View Pending Arrivals & Departures on every desktop
• Know the “real time” status ALL Service Requirements for each aircraft
• Utilization of Stage Time & ALARMS for timely completion of services
• Maintain Flight Crews “preferences” as part of Concierge Services
PRICING ISSUES
• Automatic calculation of Landing Fees by Aircraft Type
• Automatic calculation of Ramp & Hangar Fees by Aircraft Type
• Automatic calculation of Service Fees, where appropriate
• Allows for complex fuel pricing, calculated automatically
• Automatic mark-up of Catering & Other Charges
INVENTORY CONTROL
• Meter entry at completion of fueling
• Daily Fuel Meter Reconciliation & Physical Inventory reports
• Temperature Correction, if desired
• Monthly Fuel Summary – Gains & Losses
• Fuel Truck & Fuel Farm Automation (Wireless)
ACCOUNTING & INTERNAL CONTROL
• Automatic pricing of products & services
• Customer Service personnel are accountable for pricing variances
• User Name, Date & Time Stamping of transactions
• Audit trails & Exception Reporting
• General Ledger Accounts, taxes, etc. NOT determined by CSR’s
• Comprehensive “trust accounting” for Airline Fuel
LINE OPERATIONS
• View Pending Arrivals & Departures on any desktop
• Know the Details of Pending Fueling & Aircraft Services, and their PRIORITY
• Enter and track the completion of services in Advance of Required Time
• Tracking of employee performance for management selected services
©2004 PRG Aviation Systems. All Rights Reserved.
Design: Bruce Davis